Last Updated: July 23 2025

This Privacy Policy explains how Odyssey Works (“Odyssey Works,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or interact with our website (www.odysseyworks.org), enroll in our programs, attend events, join community platforms, receive SMS updates, or otherwise use our services (collectively, the “Services”). By accessing or using the Services, you agree to the practices described below. If you do not agree, please discontinue use.

1. Interpretation & Definitions

Below are key terms used in this Policy:

  • Account – A unique profile that lets you access portions of the Services (for example, course portals or community forums).
  • Affiliate – Any entity that controls, is controlled by, or is under common control with Odyssey Works (control generally means ownership of at least 50 percent).
  • Company / Odyssey Works – Odyssey Works LLC, 1314 Morling Avenue, Baltimore MD 21211, USA.
  • Cookies – Small text files placed on your device that store information about your visit.
  • Device – Any hardware that can access the Services, such as a computer, phone, or tablet.
  • Personal Data – Information relating to an identified or identifiable individual.
  • Service Provider – Third parties that process data for us (for example, payment processors or email-delivery platforms).
  • Usage Data – Data collected automatically from your interaction with the Services, including IP address, browser type, pages viewed, and time spent.
  • You / User – The individual accessing the Services, or the organization on whose behalf that individual acts.

2. Information We Collect

Account & Contact Data
• Name, email address, mailing address, phone number, social-media handle.
• Used to register you for programs, events, consulting engagements, and community platforms.

Payment Data
• Billing address and limited card details (processed securely by Stripe or PayPal).
• Used to complete tuition, event, or merchandise transactions.

Program & Application Data
• Résumé/CV, creative portfolio, written or recorded application responses.
• Used to evaluate eligibility for programs and bespoke Odysseys.

Usage Data
• IP address, browser type and version, device identifiers, pages visited, time-on-page, clicks, referral links.
• Collected via cookies, pixels, and log files to operate, secure, and improve the website.

Communications
• Emails, surveys, SMS messages, call recordings.
• Used to send confirmations, course updates, newsletters, and marketing offers.

3. Tracking Technologies

  • Cookies or Browser Cookies – You may refuse cookies in your browser settings; some features may not function if disabled.
  • Web Beacons & Pixels – Tiny graphics in webpages or emails that monitor engagement (for example, email-open rates).

We use:

  • Necessary Cookies (authentication and security)
  • Preference Cookies (remembering language or location)
  • Analytics Cookies (understanding how visitors use the site)

For full details, see our separate Cookie Notice.

4. How We Use Personal Data

  • To provide and maintain the Services, including custom immersive performances, educational programming, consulting, and community events.
  • To process payments, scholarships, or donations through the Odyssey Works Foundation.
  • To manage your Account and program participation.
  • To send transactional and promotional communications (email, SMS, in-app).
  • To offer news, publications, and resources relevant to experience-design practice.
  • To conduct research, analytics, and service improvement.
  • To detect, prevent, and address technical or security issues.
  • To facilitate business transfers (for example, merger or acquisition) with appropriate safeguards.
  • To comply with legal obligations.

5. Legal Basis for Processing

When the GDPR applies, we rely on:

  • Performance of a contract (for example, delivering a course you purchased).
  • Legitimate interests (for example, ensuring site security, marketing to existing users).
  • Consent (for example, when you sign up for the newsletter).
  • Compliance with legal obligations (for example, bookkeeping and tax laws).

6. Sharing Your Data

We may share Personal Data with:

  • Service Providers – Payment processors, email/SMS platforms, learning-management systems.
  • Affiliates – For foundation or community initiatives within the Odyssey Works group.
  • Business Partners – Joint events or co-produced publications.
  • Other Users – Content you voluntarily post in public forums such as the Library of Experiences.
  • Legal Authorities – If required to comply with law or protect rights.
  • With Your Consent – Any other situation you expressly authorize.

We do not sell your Personal Data.

7. Retention

We keep Personal Data only as long as necessary for the purposes described above, including contractual, legal, accounting, or reporting requirements. Usage Data may be retained longer for security or analytics.

8. International Transfers

Your information may be processed and stored outside your jurisdiction (including the United States). We implement appropriate safeguards—such as Standard Contractual Clauses—to protect your data during such transfers.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete Personal Data.
  • Object to or restrict processing.
  • Withdraw consent at any time (this does not affect prior lawful processing).
  • Receive a copy of Personal Data in a portable format.
  • Lodge a complaint with your supervisory authority.

Contact director@odysseyworks.org to exercise these rights.

10. Security

We employ administrative, technical, and physical safeguards designed to protect Personal Data. No transmission method is 100 percent secure; therefore, we cannot guarantee absolute security.

11. Children’s Privacy

The Services are not directed to children under 13. If you believe a child has provided Personal Data, please contact us and we will delete it.

12. Third-Party Links

Our website may link to external sites (for example, partner universities or publishers). We are not responsible for their privacy practices and encourage you to review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date above indicates the latest revision. Continued use of the Services after changes means you accept the updated Policy.

14. Contact Us

Odyssey Works LLC
1314 Morling Avenue
Baltimore, MD 21211 USA
Email: director@odysseyworks.org
Phone: +1 314 328 5790

If you believe we have not resolved a privacy concern satisfactorily, you may lodge a complaint with your local data-protection authority.